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Terms and Conditions

1. Introduction

(a) In these terms and conditions "we", "our" or "us" refers to Acquire Home Living.

(b) Please read the Terms and Conditions carefully as they apply to your use of the internet site www.acquire.net.au

(c) By using this Site you agree to be bound by the Terms and Conditions including those revisions referred to in (d).

(d) We may revise the Terms and Conditions from time to time by updating this posting. The revised terms will take effect when they are posted.

2. Intellectual Property Rights

(a) The material contained on these web sites is protected by copyright. You may use these web sites only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on these web sites, or create any other material using material on these web sites, without obtaining the prior written consent of Acquire Home Living.

(b) Trade marks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the prior written consent of Jeanaron Propriety Limited  ABN: 92 115 088 634.

(c) The web site, products, technology and processes contained in this web site may be the subject of other intellectual property rights owned by Acquire Home Living or by third parties. No licence is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this web site must not in any way infringe the intellectual property rights of any person


3. Content of the Site

(a) We attempt to keep the Content of the Site(s) up to date. However, we do not warrant the accuracy or currency of the Content.

(b) You acknowledge that the Content on this Site is subject to change at any time.

(c) Any advice, recommendation, information, technical information, specification, drawing, description, illustration, dimensions, assistance or service provided by Acquire in relation to any products is given in good faith and is believed to be appropriate and reliable. However it is approximate only and errors and omissions excepted.

(d) Prices quoted on the Site should be used as a guide only as they may change from time to time.

(e) The views which are expressed by members of the public who have uploaded Content to the Site(s) are not our views and we accept no liability in respect of any Content posted on the Site by third parties, nor are we responsible for its content or accuracy. Any reliance you place on Content posted on the Site(s) is at your own risk.

(g) If you consider any Content that has been posted to the Site(s) is offensive, unsuitable or has in some other way breached these Terms and Conditions, please email us at online@acquire.net.au with a link to the relevant Content and your reasons for objecting to it. We will consider your objection and determine whether the Content should be removed at our sole discretion.


4. External Sites

(a) This web site may contain links to, or frame, web sites of third parties ("external sites"). Acquire is not required to maintain or update the links.

(b) Links to, or framing of, external sites should not be construed as any endorsement, approval, recommendation or preference by Acquire  of the owners or operators of the external sites, or for any information, products or services referred to on the external sites unless expressly indicated on this web site.

(c) Acquire makes no warranties and accepts no liability in relation to material contained on external sites


5. Registration

(a) In order to purchase goods on this site you must become a registered user. To become a registered user you must complete your registration details in the manner described on the website. Registration is free but non-transferable. You agree to provide true, accurate and complete information about yourself as prompted by the registration form. You must log into your user account in the manner required each time you wish to purchase on  this Site.

(b) We reserve the right to refuse requests to register user accounts or to terminate your registration at any time at our sole discretion. We will not accept any request to register a user account that we suspect is being made by or on behalf of a user who has been suspended from the Site for breach of these Terms and Conditions or has been suspended as a user/user of another website for vexatious, illegal or inappropriate comments/contributions.

(c) You are responsible for maintaining the strict confidentiality of your account login name and password, and you are responsible for any activity under your account and password. You agree to:

(i) immediately notify us of any unauthorised use of your password or account or any other breach of security; and

(ii) ensure that you exit from your account at the end of each session. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account and notify us when you desire to cancel your account.

(d) We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.


6. Your Use of this Site

You may only use this website for lawful purposes. When using this website, you must not:

(i) use the Site(s) without the authority and supervision of a parent or guardian, if you have not reached the age of majority under any Applicable Law;

(ii) disrupt or interfere with the Site or servers or other software, hardware or equipment connected to or via the Site;

(iii) post or transmit to or via this website any virus or unlawful, threatening, defamatory, indecent, inflammatory or pornographic material or any material that could give        rise to civil or criminal proceedings;

(iv) impersonate any person or entity or make any fraudulent speculative or false enquiries or bookings;

(v) reproduce any Content from our Site without our express written permission, which we may withhold or grant  in our absolute discretion;

(vi) violate any applicable law relating to your use of the Site; or

(vii) use or disseminate personal data or private information about other users of the Site.

7. Links, Downloads, Plug-ins, Features and Advertisements

(a) We have not reviewed all of the websites, downloads, plug-ins, features or advertisements linked to the Site and are not responsible for the content or accuracy of any such off-Site materials, including any websites linked to the Site through advertisements or search engines (collectively, Third Party Material). The linking of our Site to any Third Party Material does not imply that we endorse the linked material, and you use the links at your own risk. We do not accept any responsibility or liability for any claims, losses, costs, expenses or damages of any kind (including legal fees) arising out of your use of these links or of the descriptions or information supplied there.

(b) You agree that you will not misuse any downloadable Content included on the Site, including but not limited to, reproducing, adapting, communicating the Content to the public, including the Content on another website or making misleading or false representations about the Content, unless expressly authorised by us.

(c) Your correspondence or dealings with, or participation in promotions or business of, advertisers on the Site are solely between you and such advertisers. We will not be liable or responsible for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of advertisements on the Site.


8. Security

When you purchase goods or access your account details, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this web site. Acquire does not control SSL and cannot guarantee the strength or effectiveness of that encryption.


9. Cookies

Cookies are a necessary part of our operations, and by using your site, have indirectly granted permission for us to use them.Cookies are small pieces of data stored on the web browser on your computer. 

The main reasons we store cookies are to:

(a) Improve your use of the website. For example, to remember your search criteria so you don't have to re-enter to do multiple searches and to remember your site preferences for your next visit to the site;

(b) Gather statistics on site usage. For example, page views and drop off points so we can monitor site usage and make improvements to site usability;

(c) Enable us to present customised and appropriate messages. For example, if we know you love the colour red we can offer you promotions that are red when they become available .

You can set up most web browsers so you are notified of when a cookie is received, so you can then either accept or reject it. You can also check the cookies stored by your web browser and remove any that you do not want.

If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all the content and facilities of this web site.

10. Prices and Payments

All values are in Australian dollars (AUD) and the total value includes GST

On-line and In-store prices are indicative of each other but may vary from time to time. It is the responsibility or the purchaser to check pricing vairiences prior to purchase

All prices are correct as of publishing and are subject to change at any time.

Should your order be affected by a pricing error prior to processing it, we will give you the option to purchase the product at the correct price or cancel your order altogether.

The title of the goods remains with Acquire until all outstanding payments are received.

All Items must be paid for in full prior to dispatch (payments by cheques or direct deposit must allow 5 business days to clear). 

Acquire only accepts Visa, MasterCard, and PayPal for online payments.

Acquire does not accept American Express or Diners Club.

Gift Vouchers and Cheques may only be utilized for in-store purchases.

Direct Deposit is also permitted upon request for in-store purchases.

When Paying via Direct Bank Deposit please

(a) reference youe invoice number and Surname

(b) email paymnent confirmation to the address provided in-store 

11. Special Orders (In-store Only)

(a) require a 30% deposit to initiate the order (Unless otherwise agreed to by Management).

(b) Deposits are non-refundable

(c) sale balance must be paid in full within 8 weeks once all goods have arrived into stock (including items being held in storage until required).   

(d) Timeframes quoted are approximates only and are subject to change without notice – When products are out of stock or required to be specifically ordered from a local, interstate or overseas supplier, we will provide an estimated time and date of arrival. Any such dates provided are estimates only and may be subject to delays beyond our control. Acquire will not be held liable for such delays, including but not limited to: changes to the supplier’s manufacturing schedules, industrial disputes and transport/shipping delays. Orders cannot be cancelled owing to such delays.

(e) All custom made orders, specials and clearance items are non-returnable or refundable.  We will always endeavour to deliver as quickly as possible however delays may occur outside of our control. No cancellation or refunds may be applied to special orders. Special Orders in default of our terms will be cancelled and payments forfeited.

12. Product Variations not Classified as Faults

(a) Leather is a natural product and will reflect characteristics such as scarring, stretching and creasing.

(b) leather dye lots may vary to the swatch samples in our showrooms.

(c) Should an additional upholstered furniture item be purchased at a later date, in the same leather or fabric colour, there may be dye lot variations to the original leather or fabric upholstery appearance.

(d) Piling can occur as a result of normal daily wear and can be removed by a battery operated pilling tool available from most haberdashery stores.

(f) Timber and veneer products will reflect natural characteristics such as colour variations, marks and the grains of natural wood and will vary with each piece of furniture .

(g) The finish of furniture that is made from rustic or recycled timber bears no resemblance to the smooth, planed, sanded and highly polished finish of contemporary or more formal furniture pieces.

(h) Cracks and holes in timber can be filled with putty and polished smooth and are normal in the manufacture of timber pieces and are not a fault.

(i) Stain colours may vary from the display samples as each piece of timber absorbs the stain differently. 

(j) Reproduction of colours can vary from what is displayed on your monitor. 


13. Gift Vouchers

Acquire Home Living Gift Vouchers and Credit Notes are only able to be purchased and redeemed through our bricks and mortar store. 

Gift Vouchers and Credit Notes cannot be used for online shopping or over the phone.

Acquire Home Living Gift Vouchers and Credit Notes are redeemable for merchandise only.

Gift Vouchers and credit notes expire after 3 years from the invoice date.

We do not offer refunds on purchases for Gift Vouchers and Credit Notes.


 14. Indemnity

You agree to indemnify and hold Acquire Home Living and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claim against us arising out of Content you submit, post, transmit or otherwise make available through the Site(s), your use of the Site(s), your connection to the Site(s), your breach of these Terms and Conditions, or your violation of any rights of another, including all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to such a claim.